FAQs
Frequently Asked Questions
Where are your products made?
Our designs are created in Africa and produced in collaboration with skilled artisans and tailors in West Africa, using high-quality fabrics.
What payment methods do you accept?
We accept credit/debit cards, and PayPal.
Can I modify or cancel my order after placing it?
Please contact us within 24 hours. Once processing begins, we may not be able to make changes.
Do you ship internationally?
As of this moment, we only ship within the USA.
How long will it take to receive my order?
Processing: 3–5 business days. U.S. shipping: 3–7 business days.
How can I track my order?
You’ll receive a tracking email once your order ships.
What is your return policy?
No returns or refunds.
How do I find my size?
Each product page has a size guide. If in between, size up for comfort.
Do you offer custom orders?
Currently, we focus on ready-to-wear.
How can I stay updated on new collections?
Follow us on Instagram @shophajamarie, TikTok (@shop.hajamarie), or join our newsletter.
How do I contact customer support?
Email us at info@hajamarie. We reply within 24–48 hours.